Term and Conditions

1. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information during registration and checkout.
• Use the website only for lawful purposes and not engage in any activity that could harm the site or its users.
• Respect the intellectual property rights of Divine Couture and third parties.

2. Product and Service Description

Divine Couture offers a range of products including capes, gowns, jumpsuits, kaftans, and sharara sets. We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to screen settings and lighting conditions.

Custom-made or altered gowns and kaftans are non-returnable unless defective. Please refer to our Returns & Exchanges section for more details.

3. Order and Payment Terms

Orders are processed within 1-2 business days. We accept payments via Visa, MasterCard, JCB, and PayPal. Once your payment is confirmed, you will receive an order confirmation email.

Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days.
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days.

4. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Divine Couture and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

5. Liability Limitations

Divine Couture is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We are committed to providing high-quality products and services, but we cannot guarantee that the website will be error-free or uninterrupted.

6. Returns & Exchanges

We offer a hassle-free returns and exchanges process within 15 days of receiving your order. To be eligible, items must be unused, in their original condition, and accompanied by proof of purchase. Non-returnable items include custom-made or altered gowns and kaftans (unless defective).

To initiate a return or exchange, please email us at [email protected] with your order details. Once approved, you will receive a Return Authorization Number (RAN) and further instructions.

7. Contact Information

If you have any questions or concerns about our terms and conditions, please contact us at:

Email: [email protected]

Address: 491 Diamond Cove, Providence, US 02908

8. Policy Updates

This policy is subject to change. We recommend reviewing it periodically for updates. Continued use of our website after any changes constitutes your acceptance of the new terms.