At Divine Couture, we understand that timely delivery is crucial to your shopping experience. Whether you’re preparing for a special occasion or updating your everyday wardrobe, we strive to ensure that your orders reach you as quickly and efficiently as possible.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: For those who prefer a faster delivery, we use DHL or FedEx. The shipping fee is $12.95, and your order will be delivered within 10-15 business days after dispatch.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option ensures your order arrives within 15-25 business days after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. During this time, we ensure that your items are carefully inspected and packaged to maintain their quality and elegance.
International Shipping
We are proud to serve customers globally, with the exception of some remote areas in Asia. Our international shipping options are designed to bring the finest in contemporary and traditional fashion to your doorstep, no matter where you are.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your shipment and anticipate its arrival.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, please do so within 15 days of receiving your order. For more details, please refer to our Returns Policy.
Contact Us
If you have any questions about your order or need assistance, our customer service team is here to help. You can reach us at [email protected].
Thank you for choosing Divine Couture. We look forward to being a part of your fashion journey and ensuring that your experience with us is as seamless and stylish as our collections.